Deutsche Bahn Paid €197 Million in 2024 for Delays and Cancellations

A record number of compensation claims highlights the impact of aging infrastructure on Deutsche Bahn's operations.

Deutsche Bahn paid €196.8 million in compensation to passengers in 2024 due to train delays and cancellations, a significant increase from €132 million in 2023.
The company received 6.9 million compensation claims in 2024, reflecting widespread disruptions in service.
According to a spokesperson, 80% of delays were attributed to outdated and overburdened rail infrastructure, emphasizing the need for urgent repairs and upgrades.
Despite the losses, Deutsche Bahn stated that improved infrastructure and punctuality could enable its long-distance services to achieve profitability.
The company plans to release its full financial report for 2024 on March 27, which will provide further details on the operational and financial impacts.