Overview

• Smita Shrinivas says the custom green couture gown, valued at Rs 85,000, was returned “wet, dusty, crumpled and stuffed inside‐out,” rendering it unsellable.
• Screenshots posted on Instagram show an agreement to pay Rs 40,000, less than half the gown’s price, to settle the damage claim.
• Shrinivas alleges weeks of excuses followed, culminating in an offer of a social-media shoutout instead of payment and Kapoor blocking her on social media.
• As of August 15, 2025, neither Kashish Kapoor nor Dot Media Agency has publicly addressed the accusations or made a verified payment.
• Shrinivas urged designers to require deposits, secure size confirmations and establish written care-and-return protocols to avoid similar disputes.