Overview
- PostNord will end letter delivery in Denmark on December 30 after a more than 90 percent drop in volumes since 2000, while continuing parcels and its Swedish letter business.
- Private courier Dao assumes Denmark’s letter handling on January 1, requiring customers to use Dao locations or pay for home pickup, with postage bought online or via an app.
- Dao projects volumes rising from roughly 30 million letters in 2025 to about 80 million in 2026 as it expands its network.
- About 1,500 postal jobs are being cut and roughly 1,500 red postboxes are being removed, with some boxes sold as PostNord winds down the legacy infrastructure.
- Danish law guarantees a letter option, so the government must appoint a provider if Dao withdraws, and a transport ministry source says residents should notice little practical change.