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Denmark Becomes First Country to End National Letter Delivery

Danes must now use retail drop-offs for letters handled by a private courier.

Overview

  • PostNord delivered its final letters on December 30 after roughly 400 years of service.
  • Letter volumes fell from nearly 1.5 billion in 2000 to about 110 million last year, pushing up stamp prices.
  • Private firm DAO will now courier letters collected at shop kiosks to domestic and international addresses.
  • PostNord will focus on parcel delivery and plans to cut about 1,500 jobs, roughly a third of its Danish workforce.
  • Danish law guarantees that people can still send letters, with the government required to appoint a new provider if private delivery ceases.