Delta Tops US Airline Rankings for Third Year, JetBlue Remains at Bottom

Alaska Airlines secures second place despite recent mishap, while Allegiant Air moves up to third and Southwest falls to fourth due to customer complaints.

• Delta Air Lines has been ranked as the best US airline for the third consecutive year, according to The Wall Street Journal's annual airline scorecard.
• Delta excelled in on-time arrivals with an industry-leading rate of 83%, and had the lowest level of recorded complaints.
• JetBlue Airways was ranked as the worst US airline for the third year in a row, coming last in four categories: on-time arrivals, canceled flights, delays longer than 45 minutes, and tarmac delays.
• Alaska Airlines, despite recent issues with a door panel popping off a flight, was ranked second, praised for strong on-time arrivals and an industry-leading cancellation rate of under 1%.
• Other notable rankings include Allegiant Air moving up to third place, Southwest Airlines falling to fourth due to a surge in customer complaints, and United Airlines dropping to sixth place due to poor baggage handling and insufficient improvement in cancellations.

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