Overview

• Delta Air Lines earned the top spot for the seventh consecutive year in The Points Guy’s 9th Annual Best Airlines Report, which rates carriers on reliability, loyalty programs, cost and network reach.
• United Airlines advanced from third to second place after leading in loyalty rankings and nearly matching Delta in onboard experience.
• Southwest Airlines moved up to third with the lowest cancellation rate, overcoming its 2022 holiday meltdown.
• American Airlines fell from fourth to seventh amid lower profitability and lagging premium cabin offerings compared to industry leaders.
• Budget carriers Allegiant, Spirit and Frontier occupied the bottom tier due to high add-on fees, limited loyalty benefits and elevated involuntary bump rates.