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Delta Sues CrowdStrike for $500M After Catastrophic IT Outage

The global technology failure in July led to thousands of flight cancellations and significant financial losses for Delta Air Lines.

  • Delta Air Lines has filed a lawsuit against cybersecurity firm CrowdStrike, alleging gross negligence and breach of contract following a July IT outage.
  • The incident, described as the largest IT outage in history, affected over 8.5 million Windows computers globally, leading to the cancellation of 7,000 Delta flights.
  • Delta claims the outage resulted in over $500 million in losses, including $380 million in reduced revenue and $170 million in additional costs.
  • While CrowdStrike has apologized for the faulty update, it disputes Delta's claims, suggesting the airline's outdated IT infrastructure contributed to its slow recovery.
  • The U.S. Department of Transportation is investigating Delta's prolonged recovery and customer service issues during the outage.
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