Delta Passengers Stranded Overnight After Flights Diverted to Airport Without Customs

Severe storms forced two flights from Mexico to reroute to Montgomery, Alabama, where nearly 300 passengers faced hours-long delays due to a lack of customs facilities.

• Two Delta flights from Mexico were diverted to Montgomery Regional Airport on Thursday night due to severe weather in the Southeast U.S.
• Montgomery Regional Airport lacks customs facilities, requiring nearly 300 international passengers to remain onboard the planes overnight.
• Passengers endured up to seven hours on the tarmac and overall delays of approximately 15 hours, with limited refreshments provided during the wait.
• Delta Airlines has issued an apology and is offering full refunds to all affected passengers for the disruption.
• Flights resumed early Friday morning, and Delta organized onward travel to Atlanta after weather conditions improved.

3 Articles

People New York Post CNN