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3w ago

Delta Passengers Stranded Overnight After Flights Diverted to Airport Without Customs

Severe storms forced two flights from Mexico to reroute to Montgomery, Alabama, where nearly 300 passengers faced hours-long delays due to a lack of customs facilities.

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Passengers on two international flights were stuck at the Montgomery Regional Airport in Montgomery, Alabama due to severe weather.
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Overview

  • Two Delta flights from Mexico were diverted to Montgomery Regional Airport on Thursday night due to severe weather in the Southeast U.S.
  • Montgomery Regional Airport lacks customs facilities, requiring nearly 300 international passengers to remain onboard the planes overnight.
  • Passengers endured up to seven hours on the tarmac and overall delays of approximately 15 hours, with limited refreshments provided during the wait.
  • Delta Airlines has issued an apology and is offering full refunds to all affected passengers for the disruption.
  • Flights resumed early Friday morning, and Delta organized onward travel to Atlanta after weather conditions improved.