Delta Passenger Downgraded from First Class to Accommodate Service Dog

The airline cited policy on service animals after reassigning an upgraded seat, sparking online debate.

A Delta passenger shared frustration online after being downgraded from a first-class seat to accommodate a service dog.
The passenger, who had received a complimentary upgrade, was reassigned to a less desirable seat shortly before boarding.
Delta Airlines stated that passengers may be relocated to comply with policies accommodating service animals, as required by law.
The incident drew mixed reactions on social media, with some criticizing the airline and others defending the prioritization of service animals.
Experts and Delta employees highlighted legal obligations under the Air Carrier Access Act, which mandates accommodations for passengers with disabilities and their service animals.