Overview

• The Federal Aviation Administration is investigating the incident, which occurred on September 15, 2024.
• Passengers reported severe ear pain, bleeding noses, and ruptured eardrums as the plane failed to pressurize above 10,000 feet.
• Emergency responders met the aircraft upon landing, identifying at least 10 passengers in need of medical attention.
• Delta confirmed that oxygen masks did not deploy during the incident and has since apologized to affected customers.
• The aircraft was taken out of service on Sunday but returned to operation the following day after technicians resolved the pressurization issue.