Overview

• Delta has canceled over 5,800 flights since the IT outage began, severely impacting its operations.
• The U.S. Department of Transportation is investigating Delta for failing to uphold passenger commitments.
• Delta's outdated crew scheduling software has been identified as a critical failure point.
• Passengers and crew members face significant disruptions, with many stranded and unable to find accommodations.
• Experts criticize the airline industry's reliance on outdated technology and cost-cutting measures.