Delta Faces Fallout After Massive Flight Cancellation Crisis
Technical failures lead to thousands of cancellations, damaging Delta's premium reputation and prompting federal scrutiny.
- Delta experienced over 5,000 flight cancellations due to a CrowdStrike technology outage.
- Passengers were stranded for days, with some resorting to alternative travel methods.
- The U.S. Department of Transportation is investigating Delta's handling of the crisis.
- Delta's CEO faced criticism for attending the Olympics amid the chaos.
- New DOT rules entitle passengers to refunds and compensation for significant delays.