Overview

• Delta experienced over 5,000 flight cancellations due to a CrowdStrike technology outage.
• Passengers were stranded for days, with some resorting to alternative travel methods.
• The U.S. Department of Transportation is investigating Delta's handling of the crisis.
• Delta's CEO faced criticism for attending the Olympics amid the chaos.
• New DOT rules entitle passengers to refunds and compensation for significant delays.