Overview
- Two Delta flights from Mexico to Atlanta were diverted to Montgomery, Alabama, due to severe thunderstorms on Thursday evening.
- The Montgomery airport lacked U.S. Customs and Border Protection facilities, leaving passengers stranded on the tarmac overnight.
- Passengers were allowed to disembark early Friday morning after special arrangements were made with airport and customs officials.
- Delta has issued a full refund to affected passengers and apologized for the disruption, citing safety concerns and weather challenges.
- The airline is conducting a review to improve handling of similar incidents and prevent prolonged delays in the future.