Overview

• Proposed class actions were filed this week in federal courts in New York and San Francisco alleging the airlines mislabeled premium “window” seats that face a blank wall.
• Greenbaum Olbrantz represents the plaintiffs, including Nicholas Meyer, who describes paying for Delta seat 23F only to find no window, with suits seeking millions in damages, refunds, and injunctive relief.
• The filings claim Delta has likely sold over a million such seats during the class period and that both carriers knew of customer complaints yet failed to warn buyers.
• Plaintiffs note Alaska Airlines and American Airlines flag “no window view” seats during booking, and argue carriers cannot rely on third-party tools to cure misleading seat maps.
• The cases arrive as fee practices draw scrutiny, citing a Senate report on $12.4 billion in ancillary revenue since 2018 and Delta’s July adoption of AI-driven dynamic pricing.