Delta and CrowdStrike Face Off in Court Over $500M Software Update Debacle
Delta Air Lines blames CrowdStrike for a global IT outage that led to massive flight cancellations and financial losses.
- Delta Air Lines has filed a lawsuit against CrowdStrike in Georgia, seeking over $500 million in damages due to a faulty software update.
- The July incident resulted in the cancellation of 7,000 flights, affecting 1.3 million customers and causing significant financial and reputational damage to Delta.
- CrowdStrike countersued, claiming Delta's outdated IT infrastructure and refusal of assistance contributed to the prolonged recovery.
- The U.S. Transportation Department has launched an investigation into the incident's impact and Delta's recovery process.
- Both companies dispute liability, with CrowdStrike apologizing before Congress for the update but denying responsibility for the outage's severity.