Delta Air Lines Faces Scrutiny Over Prolonged IT Outage Recovery

DOT investigates Delta's handling of a major tech outage as passengers endure delays and cancellations.

Delta's operations are stabilizing after nearly 7,000 flight cancellations since Friday's CrowdStrike outage.
The Department of Transportation has launched an investigation into Delta's customer service failures.
Delta's CEO promises normal operations by Thursday, but challenges remain in reaccommodating passengers and luggage.
Airlines affected by the outage have mostly recovered, but Delta continues to struggle with customer service issues.
Financial impacts of the outage on Delta are estimated to reach up to $500 million.