Deloitte Turns to AI to Manage Workforce and Avoid Mass Layoffs

The 'Big Four' firm aims to use AI to evaluate employee skills and shift staff to more productive roles, amidst a slowing demand for professional services.

• Deloitte, one of the 'Big Four' accounting firms, is turning to AI to avoid future mass layoffs and manage its growing workforce.
• The firm plans to use AI to evaluate the skills of its existing staff and shift employees from less productive parts of the business to more in-demand roles.
• Deloitte's current headcount is nearing 460,000, with the company hiring three times more people than a decade ago, while revenue has only doubled.
• In 2023, Deloitte hired an additional 130,000 staffers, but due to slowing demand for professional services, the firm is exploring technology solutions to avoid layoffs.
• If successful, the AI-based staff management could allow Deloitte to double revenue while maintaining a stable headcount.

3 Articles

TechSpot Financial Post Business Insider