Overview
- Deloitte, one of the 'Big Four' accounting firms, is turning to AI to avoid future mass layoffs and manage its growing workforce.
- The firm plans to use AI to evaluate the skills of its existing staff and shift employees from less productive parts of the business to more in-demand roles.
- Deloitte's current headcount is nearing 460,000, with the company hiring three times more people than a decade ago, while revenue has only doubled.
- In 2023, Deloitte hired an additional 130,000 staffers, but due to slowing demand for professional services, the firm is exploring technology solutions to avoid layoffs.
- If successful, the AI-based staff management could allow Deloitte to double revenue while maintaining a stable headcount.