Overview
- At CES 2026, Dell said consumers are not choosing PCs for AI features, with executive Kevin Terwilliger noting that AI messaging can confuse buyers.
- Despite the shift in messaging, Dell confirmed every newly announced system includes a neural processing unit to support on-device AI and future software needs.
- The company emphasized traditional purchase drivers in its presentations, highlighting performance tiers, battery life, and form factor over AI as the headline feature.
- Terwilliger’s comments followed an interview reported by PC Gamer, reinforcing that Dell’s 2026 products are not positioned as AI-first despite universal NPU inclusion.
- The Verge noted that Microsoft continues to promote Copilot Plus PCs, yet recent gains have largely come from Snapdragon X Elite battery life and performance as Microsoft’s Recall feature faced a lengthy delay before launch.