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Dell Downplays ‘AI PC’ Pitch, Keeps NPUs Standard in New Lineup

Dell reframes AI as a built-in capability to align with what buyers actually value.

Overview

  • At CES 2026, Dell said consumers are not choosing PCs for AI features, with executive Kevin Terwilliger noting that AI messaging can confuse buyers.
  • Despite the shift in messaging, Dell confirmed every newly announced system includes a neural processing unit to support on-device AI and future software needs.
  • The company emphasized traditional purchase drivers in its presentations, highlighting performance tiers, battery life, and form factor over AI as the headline feature.
  • Terwilliger’s comments followed an interview reported by PC Gamer, reinforcing that Dell’s 2026 products are not positioned as AI-first despite universal NPU inclusion.
  • The Verge noted that Microsoft continues to promote Copilot Plus PCs, yet recent gains have largely come from Snapdragon X Elite battery life and performance as Microsoft’s Recall feature faced a lengthy delay before launch.