Overview
- Couriers in Verbania have declared a state of agitation and begun white-strike actions that slow deliveries, reporting supportive responses from customers.
- The dispute stems from Deliveroo enlarging the local delivery zone to towns such as Stresa, Belgirate and Cannobio, creating round trips approaching 50 kilometers.
- Riders cite offers as low as €7.66 for roughly 35 kilometers of travel, saying the pay fails to cover time and costs, especially for those using e-bikes.
- Workers allege the app reduces future order proposals after refusals, pushing acceptance of risky night routes on dark, icy, heavily trafficked roads.
- Nidil CGIL says a Dec. 23 email from Deliveroo contested riders’ claims and emphasized they can decline orders, while the union presses for assignment changes and is weighing further protests.