Overview

• The outage began at 3 a.m. PT on June 15, with DownDetector users in North Hollywood, Anaheim and Santa Ana reporting spikes in service issues through midday that affected over 25,000 customers.
• Spectrum confirmed that its fiber optic lines were deliberately cut in a Father’s Day vandalism attack causing widespread blackouts of internet, cable and landline services.
• The company is collaborating with the Los Angeles Police Department on a criminal investigation and has deployed repair crews to restore service.
• Spectrum has offered a $25,000 reward for information leading to the arrest of those responsible for severing its fiber lines.
• A similar fiber cut outage hit Kansas City last month and industry officials warn of rising vandalism despite fiber lines lacking copper, with some attributing the trend to precious metal price increases.