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Delhi Woman’s Account of Blinkit Rider’s Hospital Help Goes Viral

A viral post about the exchange is fueling a wider conversation about empathy in gig work.

Overview

  • Monica Jasuja posted on X on January 10 about a Blinkit delivery partner who offered help during a late‑night visit to a Delhi hospital in December 2024.
  • She said she had ordered printouts of her mother’s insurance policy and the rider, noticing her distress, gently asked if she needed anything else.
  • Mint reported the post drew over 2.1 million views and more than 21,000 likes, with many comments praising the rider’s sensitivity.
  • Some users questioned confidentiality, and Jasuja clarified the rider did not know the documents’ contents and met her near a tea stall by the emergency gate.
  • Reactions ranged from commendations to critiques of Blinkit’s reliability, and no official response from the company or identification of the delivery partner was reported.