Delhi Woman Details Harrowing Ola Cab Incident in Gurgaon

The woman escaped a potentially dangerous situation after her driver stopped mid-ride and the app's SOS feature failed to function.

A Delhi-based woman shared a traumatic experience during an Ola cab ride to Gurgaon on December 20, 2024.
The driver stopped the car on a deserted road near National Media Centre after being signaled by two men, later joined by two more men on bikes.
The driver mentioned a pending loan installment as the reason for stopping, leaving the passenger feeling unsafe and forcing her to flee the vehicle.
The woman attempted to use the SOS button on the Ola app but found it non-functional, raising serious concerns about passenger safety features.
She filed a complaint with Ola and criticized the company for its lack of accountability and urgency in addressing the issue.