Overview

• Dear Viv is scheduled to debut Thursday on BBC Three and BBC iPlayer, with streaming on WOW Presents Plus from 28 August.
• Mother Caroline says she is “plodding on one day at a time,” sharing her grief seven months after the loss.
• Sister Chanel recounts arriving at James’s home after missed calls on a day they planned to meet and finding him unresponsive.
• The documentary restates that James Lee Williams died in January from a cardiac arrest caused by a ketamine overdose.
• Manager Simon Jones describes efforts to arrange therapy and counselling as Chanel campaigns to reclassify ketamine and expand awareness.