Particle.news
Download on the App Store
24 ARTICLES
·
1h ago

Dallas Flights Resume After Telecom Failures Crippled Air Traffic Control

The FAA traced the disruption to Verizon’s Frontier unit with failed redundancies overseen by contractor L3Harris at the Dallas TRACON.

Travelers stand in line at a security checkpoint before boarding their international flights at Dallas Fort Worth International Airport, Friday, Aug. 29, 2025, in DFW Airport, Texas.
FILE - The main entrance of Dallas Love Field in Dallas is seen on Monday, July 25, 2022. (AP Photo/Tony Gutierrez, File)
Travelers wait in line at the check-in counter at the Dallas-Fort Worth International Airport on Dec. 12, 2023.

Overview

  • Operations at DFW and Love Field returned to normal Saturday after a Friday outage that halted departures and triggered extensive metering and delays.
  • The FAA said multiple Verizon Frontier data service failures caused the loss of radar and phone links, and cited contractor oversight that did not ensure redundancy worked.
  • American Airlines reported over 100,000 passengers affected, 530 cancellations Friday, 160 Saturday, and 65 diversions, with additional delays expected.
  • Southwest logged more than 1,100 delays Friday and over 200 Saturday but reported only one cancellation, according to the airline and FlightAware.
  • The disruption rippled beyond North Texas with diversions to Oklahoma City and delays in Phoenix, as airlines issued rebooking waivers during the investigation.