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Cyberattack on Collins Aerospace Disrupts Check-In at Multiple European Airports

Vendor concentration leaves some airports facing delays and cancellations, with others reporting normal operations.

Overview

  • Collins Aerospace confirmed a cyber-related disruption affecting electronic check-in and bag-drop at some airports and said work to restore full functionality is ongoing.
  • Brussels switched to manual check-in and boarding and warned of significant disruption, reporting ten cancellations and 17 flights delayed by more than an hour.
  • Berlin’s BER disconnected the vendor systems, cautioned travelers about long queues and delays, activated a crisis team, and said online check-in continues to function.
  • London Heathrow described a third-party technical problem that could cause delays and emphasized the issue was not a direct attack on the airport.
  • Frankfurt, Hamburg and several airports in North Rhine-Westphalia reported normal operations, and Münster/Osnabrück said it quickly isolated the external system, as the full list of affected airports remained unclear.