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Cyberattack on Collins Aerospace Disrupts Check-In at European Airports

A cyber incident at the vendor forced airports to cut connections to its systems, triggering manual check-in that slowed departures.

Overview

  • Berlin Brandenburg, Brussels and London Heathrow reported long queues and delays after electronic check-in and bag drop went offline.
  • By midday, Heathrow logged more than 140 delayed departures and Brussels reported at least ten cancellations with many flights over an hour late.
  • BER switched to paper lists and manual processing, with some departures delayed by several hours and a crisis team coordinating the response.
  • Major German hubs including Frankfurt, Hamburg, Munich, Düsseldorf and others said operations were normal, highlighting uneven impact across the network.
  • Collins Aerospace confirmed a cyber-related software disruption limited to passenger processing functions and said restoration work was underway with no public attribution.