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Cyberattack on Collins Aerospace Check-In System Disrupts Brussels, Berlin and Heathrow

Collins Aerospace reports a cyber-related MUSE outage that is forcing manual check-in at select hubs.

Overview

  • Brussels, Berlin Brandenburg and London Heathrow report kiosk and bag-drop systems offline with airlines reverting to manual processing.
  • Collins Aerospace confirms a cyber-related disruption to its MUSE software at select airports and says restoration work is underway.
  • Brussels Airport provides early figures, citing roughly 9–10 cancellations and 15–17 flights delayed by more than an hour this morning.
  • Airports advise travelers to verify flight status and arrive early, typically two hours for Schengen flights and three hours for non‑Schengen or long‑haul departures.
  • Other major hubs, including Frankfurt and several Paris-area airports, report no impact, indicating a selective outage where the provider’s system is used.