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Cyberattack on Check-In Software Disrupts European Airports as Brussels Cuts Sunday Departures

RTX confirmed an attack affecting Collins Aerospace’s MUSE platform used for electronic check-in and baggage drop.

Overview

  • Brussels Airport said automated systems were unavailable and check-in and boarding switched to manual processing, leading to delays and cancellations.
  • Brussels asked airlines to cancel half of Sunday departures to prevent queues and congestion, signaling continued disruption into the weekend.
  • London Heathrow reported related operational problems, while Berlin’s BER noted only indirect effects with most flights on schedule.
  • Frankfurt and Hamburg airports reported normal operations without restrictions, underscoring uneven impact across the region.
  • The provider reported the incident began Friday evening, remediation is under way, passengers are advised to verify flight status with airlines, and the EU said there are no signs of a broad or severe attack as the origin remains under investigation.