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Cyberattack on Check-In Provider Disrupts Brussels Airport, Hits Heathrow and Berlin

Manual processing at Brussels is slowing passenger handling, causing delays plus cancellations.

Overview

  • Brussels Airport said an overnight cyberattack targeted its third‑party provider for billing and check‑in and boarding systems.
  • The outage forced staff to handle check‑in and boarding manually, cutting throughput and affecting Saturday’s flight schedule.
  • Brussels Airport reported impacts at several European airports, and El Periódico cited effects at Heathrow and Berlin.
  • Heathrow issued a notice that a vendor supporting multiple airlines was experiencing a technical problem, warned of possible delays, and deployed extra staff to assist passengers.
  • Officials have not identified the provider or attributed the attack, and travelers were urged to confirm flight status with their airline before going to the airport.