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Cyberattack on Airport IT Supplier Disrupts Check-In at Brussels, Heathrow and Berlin

Airports report a supplier outage forcing manual check-in, slowing departures across major hubs.

Overview

  • Reuters reported the incident as a cyberattack on a provider of check-in and boarding systems, while several airports described a technical problem without specifying an attack.
  • Brussels Airport said automated systems were halted and only manual processing was possible, with nine flights canceled and about 15 delayed by an hour or more.
  • Heathrow said the third-party supplier was experiencing a technical issue that could delay departures and advised travelers to verify flight status and arrive earlier than usual.
  • Berlin’s airport warned of longer check-in queues due to a Europe-wide supplier issue and said teams were working on a quick resolution.
  • Some outlets named Collins Aerospace as the affected vendor, a detail not independently confirmed, and Aéroports de Paris said its facilities were not impacted.