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Cyberattack Forces Portraitbox Galleries Offline as Prosecutors Open Probe

Portraitbox reports attackers stole and deleted customer photos with threats to publish, creating urgent privacy and notification questions for thousands of photographers.

Overview

  • A cloud hack on the Paderborn photo service left its online galleries offline after attackers reportedly accessed company cloud accounts, downloaded photos and customer data, and deleted the originals.
  • The Staatsanwaltschaft Köln’s cybercrime unit has opened an early-stage criminal investigation against unknown suspects and says many factual details remain unclear.
  • Regional data-protection offices have begun receiving reports, with one state authority logging about 20–25 notifications so far and warning that school and kindergarten photos may be among the material taken.
  • Portraitbox informed its photographer clients but not end customers because it acts as a data processor, and photographers as data controllers carry the legal duty to notify authorities and affected people under data-protection rules.
  • Security experts and authorities note the absence of the files on public leak sites so far, a pattern consistent with extortion tactics, and warn the theft could have wide privacy and safety consequences for families and children.