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CVS Confirms Network Outage Disrupting Some Pharmacy Services

The company cites a network connection issue unrelated to the prior day's AWS problems.

Overview

  • CVS said it is working to fix a connectivity problem that is affecting a subset of pharmacies' operations.
  • Most locations can still fill prescriptions, though the company warned some patients will face delays.
  • Customers and staff reported intermittent system access and, in some cases, inability to complete transactions.
  • People on social media said they were turned away for prescriptions, tests, and flu shots due to the disruption.
  • CVS, which operates more than 9,000 U.S. stores and recently took over dozens of former Rite Aid sites, has not linked the outage to those integrations.