Overview
- CVS said it is working to fix a network connection issue that is preventing some pharmacies from completing transactions.
- The company stated most locations can still fill prescriptions, though some customers will face delays in pickup.
- Customers on social media reported being unable to pick up medications and being turned away for tests and flu shots.
- Posts from users who appear to be CVS pharmacy employees described systems repeatedly going up and down and failing to process sales.
- CVS operates more than 9,000 U.S. locations and recently assumed about 60 former Rite Aid stores and prescription files from hundreds of closures, underscoring the potential reach of disruptions.