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4h ago

Cusco Airport to Shut for 12 Hours Tonight for Runway Maintenance

Consumer regulators are monitoring airlines’ responses to ensure refunds or penalty-free rebooking.

Consumidores pueden reportar reclamos a través de canales activos las 24 horas.
Aerolíneas se ven obligadas a cancelar salidas y arribos ante anuncio de Corpac. Hay miles de perjudicados.

Overview

  • The Alejandro Velasco Astete International Airport will suspend all flights from 8 p.m. Monday, Oct. 13 to 8 a.m. Tuesday, Oct. 14 for runway works.
  • Peru’s civil aviation authority (DGAC/MTC) is coordinating reprogrammed schedules with airlines to limit disruption to passengers.
  • Indecopi activated 24-hour assistance and complaint channels, including its airport WhatsApp line (+51 985 197 624) and a virtual claims platform.
  • The agency reminded airlines and tourism providers to inform customers, maintain service channels, and offer rebookings or refunds without arbitrary penalties.
  • Airport operator Corpac apologized for the inconvenience and urged travelers to confirm itineraries with their carriers, keep records, and file written complaints if needed.