Overview

• The recall affects all 2025 Hybrid models, accounting for roughly one-third of Cube’s German e-bike deliveries.
• Defective crank-arm screws can loosen and cause the crank arms to detach, posing serious fall hazards.
• Cube is supplying modified screws free of charge but requires owners to visit authorized workshops for installation.
• Customers report widely varying wait times for the screw replacement, highlighting uneven service capacity across workshops.
• Cube is emphasizing rapid implementation of the fixes and monitoring workshop performance to prevent accidents.