Overview
- The CRTC has suspended the July 30 deadline for Bell, Rogers and Telus to address compliance with its ban on fees that discourage plan switching.
- The suspension followed formal requests from the Public Interest Advocacy Centre and from Telus, and the regulator says it will set a new deadline after reviewing those filings.
- The junk-fee prohibition was announced in March and took effect in June, but regulators found the three carriers still charging some switching or activation fees while arguing they were exempt.
- The CRTC has warned carriers could face fines of up to $10 million for violating the ban, but the pause delays any immediate enforcement action.
- If the regulator upholds the ban, consumers could face lower costs and easier switching between providers, and the next concrete steps will depend on the CRTC’s review and the new deadline it sets.