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Croydon’s Dabners Pet Shop to Close After 66 Years Due to Rate Relief Cuts

Shutting August 16 after a 30% drop in footfall tied to rate relief cuts, Dabners’ closure has spurred a £4.4m local regeneration scheme alongside stepped-up police patrols.

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Overview

  • Founded in 1959, Dabners will shutter on August 16 after its business rates relief fell from 75% to 25% and customer numbers plunged by 30% in one month.
  • Owner Mark Oram also flagged persistent shoplifting and antisocial behaviour in Croydon town centre—culminating in a knife-point incident last year—as unsustainable.
  • Croydon Council has called the closure “disappointing” and allocated £4.4 million to the Amplifying Surrey Street programme to enhance market infrastructure, greenery, and events.
  • The Metropolitan Police reports shoplifting in the town centre has fallen by 31% over six months and is deploying increased patrols and intelligence-led operations this summer.
  • Reflecting nationwide pressures on independent retailers, Oram plans to open a new pet shop in Horsham, West Sussex, as high streets face post-pandemic inflation and reduced relief.