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CrowdStrike Apologizes for Global IT Outage Affecting Millions

A faulty software update from the cybersecurity firm disrupted essential services worldwide, including grounding flights and delaying medical treatments.

  • CrowdStrike's software update on July 19 caused a global IT outage, impacting 8.5 million Microsoft Windows devices.
  • The outage led to widespread disruption, grounding flights, halting bank operations, and delaying medical procedures.
  • Adam Meyers, a senior executive at CrowdStrike, testified before a U.S. House subcommittee, apologizing and detailing steps to prevent future incidents.
  • The company faces numerous lawsuits, including a $500 million claim from Delta Air Lines for flight cancellations.
  • CrowdStrike has implemented new safety measures, including phased rollouts of updates and improved content validation processes.
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