Creative Assembly Apologizes for Game Issues, Announces Refunds and Free DLC

The company acknowledges player dissatisfaction with recent releases, promises major updates and increased communication with the gaming community.

Creative Assembly, the developers of Total War: Warhammer 3 and Total War: Pharaoh, have issued an apology for the state of their recent releases, acknowledging that they did not meet player expectations.
The company has announced a series of corrective measures, including partial refunds for Pharaoh owners and free DLC for both games.
A major update for the Shadows of Change DLC for Warhammer 3 is being worked on, with a tentative release date in February 2024.
The release of the next Warhammer 3 expansion, Thrones of Decay, has been delayed to April 2024 to ensure it does not repeat past mistakes and meets player expectations.
Creative Assembly also plans to increase communication with players and incorporate more feedback into their development process.