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Cracker Barrel Ends Prophet Partnership After Rebrand Backlash

The move follows customer backlash that erased roughly $140 million in market value.

Overview

  • Cracker Barrel said it terminated its engagement with Prophet, the consultancy that led its logo and interior overhaul.
  • The company announced organizational changes that keep CEO Julie Masino in place and elevate several leaders, including a returning executive to oversee menu strategy.
  • Management has removed the text-only logo, restored the “Old Timer” imagery, and pulled the prototype interiors from stores.
  • Prophet was hired in March to spearhead restaurant redesigns and a new brand marketing campaign.
  • The controversy drew comment from President Donald Trump, and Prophet has not commented on the contract’s cancellation.