Overview
- The recall covers about 18,280 units in the U.S. and 2,325 in Canada following 22 reports of legs detaching during use.
- Parents reported 13 minor injuries and multiple serious falls resulting in hematomas, facial bruising and brief loss of consciousness.
- Investigators found that improperly tightened screws at assembly can loosen over time and allow the legs to detach.
- The free repair kit includes redesigned screws, an improved Allen key and step-by-step instructions, and is being mailed directly to known purchasers.
- Consumer Reports praised the recall but criticized Bugaboo for not offering refunds to customers who may not trust the repaired chairs.