Overview

• The CPSC recall covers around 24,000 VIVI e-bikes following 14 overheating reports and three fires, though no injuries have been reported.
• The affected models, sold for $365 to $950 from December 2020 to November 2023, were widely available through online retailers including Amazon, Walmart, eBay, Wish, Sears, Wayfair, AliExpress and VIVI’s website.
• Investigators determined the lithium-ion battery packs lacked UL 2271 certification, allowing substandard cells to enter the US market under voluntary testing rules.
• Owners are urged to stop using the recalled e-bikes immediately, return batteries for free UL-certified replacements and dispose of faulty packs at household hazardous waste facilities.
• Safety advocates say the recall exposes national regulatory gaps and are calling on Congress to mandate uniform federal e-bike certification to prevent further incidents.