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Court Orders 1&1 to Stop Misleading ‘Fiber‑DSL’ Marketing as Appeal Proceeds

The Koblenz court’s finding of misleading claims prompted an appeal from 1&1.

Overview

  • The Regional Court of Koblenz granted the consumer association vzbv an injunction on September 16, 2025, over 1&1’s use of the label “1&1 Glasfaser-DSL” for non‑FTTH connections (case 3 HK O 69/24).
  • Judges found the website’s availability check displayed a green tick and “1&1 Glasfaser-DSL connection available” even where only Vectoring/FTTC over copper was possible.
  • The court ruled that subtle or buried notices did not cure the misleading overall impression that a full fiber connection reached the home.
  • 1&1 has filed an appeal, so the decision is not final (appeal case 9 U 990/25).
  • Vzbv argued the branding misled customers by promising fiber while delivering DSL over copper, a ruling that could reshape how ISPs present hybrid fiber/copper products.