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Coupang Unveils ₩1.68 Trillion Voucher Plan After Data Breach Hitting 33.7 Million

Regulators have yet to validate the company's attribution to a former employee.

Overview

  • Coupang will issue a 50,000 won package of discounts per affected account, including e-commerce, Eats, travel and R.LUX vouchers, with distribution starting Jan. 15 and eligibility extending to former users.
  • Founder Bom Kim delivered his first public apology but filed another notice declining to attend this week’s two-day parliamentary hearing, drawing sharp criticism from lawmakers.
  • Authorities labeled Coupang’s investigative disclosures as unilateral, noting joint probe conclusions are pending, while police disputed claims of prior coordination.
  • The company asserts a former employee misused a stolen security key, saved data from about 3,000 accounts, transferred nothing to third parties and later deleted the files after devices were recovered.
  • Forensics described an attempted evidence dump of a smashed MacBook in a river, with investigators retrieving the laptop and confirming its serial number tied to the suspect’s account.