Overview
- Coupang said a former employee used a stolen internal security key to view basic details tied to about 33 million customer accounts.
- The individual stored data from roughly 3,000 accounts, later deleted the files, and the company says it has now recovered the information.
- Internal forensics found no evidence of transmission to third parties, and Coupang reports securing all related devices, including a hard drive.
- The stored data included names, email addresses, phone numbers, home addresses, limited order information, and apartment entrance codes for 2,609 accounts.
- Coupang says no payment information, login credentials, or personal customs clearance codes were accessed, and it has submitted materials to authorities after obtaining a written statement on Dec. 17.