Overview
- Park Dae-jun stepped down after pledging to take responsibility for a leak affecting 33.7 million customers.
- Harold Rogers, general counsel and chief administrative officer at the Seattle-based parent, was appointed interim CEO.
- Rogers was tasked with easing customer dissatisfaction and addressing negative sentiment inside and outside the company.
- Coupang issued an apology and said it will strengthen security to prevent a recurrence.
- Related actions include a U.S. class-action filing and a National Assembly committee hearing scheduled for Dec. 17.