CoStar Challenges Zillow’s Removal of Matterport Tours, Says Sharing Still Allowed

Overview

• Zillow removed all Matterport 3D tours from its listings and paused new Matterport uploads pending an agreement with CoStar.
• Matterport told clients they can share their Spaces anywhere, including on Zillow, and accused Zillow of spreading misrepresentations.
• Matterport said its media licensing terms have not changed, while Zillow cites a Sept. 29 terms page and a nonrenewed API as the trigger for removal.
• CoStar initially did not comment, and Zillow did not immediately respond to questions about Matterport’s letter to clients.
• Zillow is notifying affected customers and recommending alternatives such as Zillow 3D Home, against the backdrop of CoStar’s $1.6 billion acquisition of Matterport and intensifying portal competition.