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Costa Coffee Adds Security at Select Stores as Shoplifting Rises

The move highlights a turn to private guards to deter theft in problem locations.

Overview

  • Costa said it has added extra security in a small number of UK stores to keep staff and customers safe.
  • Coverage named branches in Denmark Hill and Croydon in south London and near Piccadilly Gardens in Manchester using guards.
  • A staff member in Manchester said thieves often take toasties, orange juice and croissants straight from the fridges.
  • Official data show shoplifting rose to 519,381 offences in England and Wales in 2025, with London recording more than 100,000 in the year to October.
  • The Metropolitan Police were reported to have attended about 14,000 of London’s shoplifting incidents, and retailers say in‑store guards help protect teams.