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Consumer Watchdogs Warn DKB Customers of Fake ‘Verification’ Emails Claiming Failed Logins

Authorities urge verification only via official DKB channels given a surge in bank-themed phishing in Germany.

Overview

  • The fraudulent message uses the subject line “Dringende Maßnahme erforderlich,” alleges five failed login attempts, and threatens restricted services until a supposed verification is completed.
  • Verbraucherzentrale highlights telltale errors in the email, including a switch between formal and informal address and the misspelling “Sicherheitsdedenken.”
  • The email links to a counterfeit portal; recipients are advised to move such messages to spam, disclose no credentials, and check for real notices in the official DKB app or website.
  • Germany’s BSI lists classic phishing red flags such as manufactured urgency, threats, and requests for sensitive data like banking PINs, warning that financial losses are a primary risk.
  • Separate alerts the same day reported similar scams targeting Sparkasse and Commerzbank users, reinforcing that this is part of a broader phishing wave against financial services.