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Consumer Watchdog Flags Active Spotify Payment-Error Phishing Campaign

Officials recommend deletion of the emails with verification limited to Spotify’s official app or website.

Overview

  • Phishing emails use the subject line “Wir konnten Ihre letzte Spotify-Zahlung nicht verarbeiten” and claim a failed payment with a 48-hour response deadline.
  • Embedded links route to convincingly cloned sites designed to steal passwords and payment details, with red flags such as an unpersonal greeting, dubious sender address, and an incorrect logo.
  • Germany’s Verbraucherzentrale advises moving the message to spam or deleting it, avoiding all links, and checking account notices only inside the Spotify app or on spotify.com.
  • Those who entered data are urged to change credentials immediately, monitor accounts, alert their bank, and consider filing a police report.
  • Parallel warnings highlight a broader phishing wave hitting bank customers, including a Sparkasse S‑ID‑Check spoof, with security observers forecasting more AI‑tailored lures in 2025.